Client profile

  • Company: EasyRedmine
  • Industry: Project management software
  • Location: Prague, Czech Republic

Challenge

EasyRedmine needed advanced IT asset and configuration management capabilities for enterprise customers without forcing users into external tools.

Main requirements:

  • Native integration with existing EasyRedmine workflows
  • Flexible data model for different customer environments
  • Fast access to accurate asset and configuration data

Solution

RedminePlus designed and delivered an Asset & Configuration Management add-on plugin tailored for EasyRedmine.

Core capabilities:

  • Centralized CMDB inside EasyRedmine
  • Configurable structures and custom fields
  • Filtering and views for role-based data access
  • Entity linking across projects and records

Implementation approach

1) Discovery and co-design

We collaborated with EasyRedmine’s product team to define required data structures, workflows, and UX expectations for enterprise use.

2) CMDB foundation

We implemented a central data model to store assets and configuration items with reliable relationships and traceability.

3) Extensible schema

The plugin supports custom fields and configurable table structures so each customer can model their own environment.

4) Contextual linking

Data can be linked to relevant entities, making critical asset information available directly inside operational workflows.

Outcomes

  • Expanded offering: EasyRedmine could serve advanced IT asset management scenarios.
  • Better user adoption: Teams used one integrated environment instead of disconnected tools.
  • Higher data quality: Structured records and linking improved consistency and discoverability.
  • Improved customer satisfaction: Enterprise users gained practical control over CMDB workflows.

Summary

This collaboration demonstrates how targeted plugin development can extend platform value quickly while preserving a consistent product experience.